Last updated: 20 June 2026
Crown Clean London respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quote or use our services.
This policy applies to the website crowncleanlondon.co.uk and enquiries made directly to Crown Clean London.
Crown Clean London provides professional pressure washing and exterior cleaning services across London and nearby areas.
Business Name: Crown Clean London
Website: crowncleanlondon.co.uk
For the purpose of this Privacy Policy, Crown Clean London is responsible for the personal information collected through this website and direct customer enquiries.
We may collect personal information when you contact us, request a quote, submit a form, send photos or communicate with us directly.
This may include:
We only ask for information that helps us respond to your enquiry, provide a quote, arrange a booking or improve our website and services.
We use your personal information to:
We do not sell your personal information.
You may choose to send photos of driveways, patios, gutters, roofs, windows, drains, decking, stonework, brickwork or other exterior areas so we can provide a more accurate quote.
We use these photos to assess the surface, access, staining, size and cleaning method required.
We will not publish your photos on our website, gallery, social media or marketing materials without permission.
We only use your personal information when we have a valid reason to do so.
This may include:
Our website may use cookies and similar technologies to help the website work properly, understand visitor activity and improve the user experience.
Cookies may be used for:
We may use analytics tools such as Google Analytics to understand how visitors use the website. Analytics information helps us improve pages, services and the customer journey.
Where required, non-essential cookies should only be used with your consent. You can control cookies through your browser settings and, where available, through the cookie banner or cookie settings on our website.
We may share limited personal information with trusted service providers where needed to operate our business and provide services.
This may include:
We only share information where necessary and expect service providers to handle personal information securely.
We keep personal information only for as long as needed for the reason it was collected.
General enquiry information may be kept for up to 24 months so we can respond to follow-up questions and manage customer communication.
Customer, booking and invoice information may be kept for longer where needed for business, accounting, tax or legal record keeping.
Photos sent for quotes are kept only for as long as reasonably needed to assess the enquiry, complete the service or manage customer records.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
This includes using secure systems where possible, limiting access to customer information and only keeping information for as long as needed.
No website or online service can be guaranteed to be completely secure, but we aim to handle personal information carefully and responsibly.
You may have the right to:
To make a request, contact us using the details below.
We will not send you marketing emails or messages unless you have agreed to receive them or there is another valid reason to contact you.
You can ask us to stop sending marketing messages at any time by contacting us.
Service-related messages, such as quote replies, booking details or customer support messages, are not marketing messages.
Our website may include links to third-party websites, such as Google Maps, Instagram, Facebook, TikTok or other platforms.
We are not responsible for the privacy practices of other websites. When you visit another website, you should read their privacy policy.
Our website and services are intended for general household, landlord and business exterior cleaning enquiries.
We do not knowingly collect personal information from children for marketing purposes. If you believe a child has provided personal information to us, contact us and we will review the request.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.
For questions about this Privacy Policy or how your personal information is handled, contact Crown Clean London